> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bult.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

Bult offers multiple support channels to ensure you succeed:

* **Chat Support**: Access via [app.bult.ai](https://app.bult.ai/)’s “**AI Support Chat**” button. Available for all users.
* **Email**: Contact [team@bult.ai](mailto:team@bult.ai) for technical or billing queries. Basic plan users get standard support; Pro plan (coming soon) includes priority support (1-day response).
* **Discord Community**: Join [discord.gg/cet2ZPv2yJ](https://discord.gg/cet2ZPv2yJ) for peer support, tips, and direct interaction with our team. Ideal for quick questions or feedback.

  <img src="https://mintcdn.com/bultapp/oARalHyp_EVl_9Ix/images/Screenshot2025-08-07at19.37.32.png?fit=max&auto=format&n=oARalHyp_EVl_9Ix&q=85&s=ea2cbab3db9a1321b5446f8872e8bf4c" alt="Screenshot 2025-08-07 at 19.37.32.png" width="1169" height="703" data-path="images/Screenshot2025-08-07at19.37.32.png" />
* **Documentation**: This guide at [docs.bult.ai](https://docs.bult.ai/) covers setup, troubleshooting, and advanced usage. Searchable via navigation.

  <img src="https://mintcdn.com/bultapp/oARalHyp_EVl_9Ix/images/Screenshot2025-08-07at19.31.36.png?fit=max&auto=format&n=oARalHyp_EVl_9Ix&q=85&s=d801a1a20dc89e7bc0e607cd1fce45ff" alt="Screenshot 2025-08-07 at 19.31.36.png" width="1505" height="842" data-path="images/Screenshot2025-08-07at19.31.36.png" />
* **Status Page**: Check system status at [bult.instatus.com](https://bult.instatus.com/) for real-time updates on uptime and incidents.

  <img src="https://mintcdn.com/bultapp/oARalHyp_EVl_9Ix/images/Screenshot2025-08-07at19.30.59.png?fit=max&auto=format&n=oARalHyp_EVl_9Ix&q=85&s=2ea9382199332baf474212ea13d8e70b" alt="Screenshot 2025-08-07 at 19.30.59.png" width="1064" height="923" data-path="images/Screenshot2025-08-07at19.30.59.png" />
* **Enterprise Support**: Custom SLAs and dedicated support for Startups and Enterprise plans. Contact [team@bult.ai](mailto:team@bult.ai).

**Tips**:

* Include project/workspace names and email in support requests for faster resolution.
* Check Errors for common issues (e.g., “Application Failed to Respond”).